FAQ

Frequently asked questions

Everything you need to know before your first cleaning.

general

How do I book a cleaning?+

Use the online booking app any time, 24/7. Tell us about your home, see your price instantly, choose a date and time, and confirm. You'll get a booking number right away.

Can I reschedule or cancel?+

Yes. Please give us at least 24 hours' notice so we can offer the slot to another family. Manage your booking from your account dashboard.

pricing

Is the price I see online final?+

Your quote is calculated from your home's details and shown before you confirm. It only changes if the home differs from what was entered, or if the cleaning runs beyond the included time (the first 30 minutes of extra time is free).

Do I need to provide cleaning supplies?+

No. Our team brings professional supplies and equipment. If you prefer we use yours, choose that option during booking and a supplies discount is applied automatically.

Are recurring cleanings cheaper?+

Yes. Weekly, bi-weekly and monthly plans include ongoing discounts that are shown during booking.

services

What's the difference between Standard and Deep Cleaning?+

Standard Cleaning is routine upkeep for a home that's cleaned regularly. Deep Cleaning is a detailed, top-to-bottom reset covering baseboards, doors, detailed bathroom descaling and more. Great for first visits and seasonal refreshes.

areas

Which areas do you serve?+

We serve Brampton, Mississauga, Milton, Caledon, Toronto, Oakville and nearby communities. Enter your postal code when booking to confirm eligibility.

rewards

How does the referral program work?+

Share your referral code from your account. When a friend books their first cleaning with your code, they receive a referral discount and you earn a reward.

Still have a question?

Contact us any time — or just book and we'll take it from there.

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